Operations and Staff Support Services

We strive to consistently exceed brand standards within disciplined cost controls.  We consistently exceed brand guest satisfaction scores by ensuring that our associates are carefully recruited, well trained and empowered, which results in lower staff turnover, compared to the hotel industry. The combination of consistent service and empowered associates results in a greater number of satisfied guests.  Legendary Customer Service creates happy and repeat guests, which ultimately enhances room rate and occupancy opportunities.  We provide all our properties with 24 hours support service.

Our hotel management and operations services include: